Funny Motivational Speaker Linda Larsen presents...

Certified Virtual Presenter

Linda's Positively Speaking Blog

Rants & Raves by Funny Motivational Speaker Linda Larsen


Grunt If You're Hearing Me...

By Linda Larsen - Saturday, January 25, 2020
Featured Image

There is no one for whom good communication is more critical than airline pilots. They must be able to clearly hear and understand the transmissions they receive. But what I've learned is that it doesn't stop there. There is another step that is equally as important in their communication model.

After hearing the transmission, they must confirm that they received it.

Here's the exact transmission I heard once when I was a passenger in a small plane preparing to take off:

Controller: "6686 Delta, taxi into position and hold."

Pilot (as he taxied): "6686 Delta taxiing into position and holding for takeoff."

Controller: "6686 Delta, cleared for take-off."

Pilot: "6686 Delta, cleared for take-off. Starting take off roll."

The air traffic controller does not assume that the pilot hears what they are saying. They expect confirmation that they were heard.

Isn't this a terrific model for all of us? Here are a few applications:

  1. When you get an email, unless they specifically say, "no need to get back to me," hit reply and type, "got it," "thanks," "I'll check on this and get back to you." Something that lets them know you got the message.
  2. When someone is telling you something, do not assume that simply giving them eye contact will indicate your understanding. Tell them that you understand, or that you need more information if you don't.
  3. Someone makes a comment like, "Wow, I really liked that movie." Give them some kind of indication you heard them: "Me, too," "I'm not sure how I feel about it," "Well of course you would like it, you're weird." (Okay - maybe not the last one.)

Bottom line: If you are the RECEIVER of someone's message, whatever form that takes - let them know you heard them.

About the Author

Linda Larsen, CSP, CPAE is a Hall of Fame Speaker, professional actress, best-selling author and serious lover of doggies. Linda speaks at conferences and meetings around the world, helping people bring the very best version of themselves to life every day! To talk to Linda about how she can contribute to the success of your next event, call 941-927-4700. Or go to Book Linda Now!

Like this blog? Share it!

Recent Posts



Tag Cloud

how to listen listening skills holiday stress humorous motivational speaker Donald Trump managing stress bipolar disorder advertising happy customers how to strengthen relationships humor habits husbands who don't listen back relief Meryl Runion National Car Rental fear of trump presidency PhotoShop gripers Lin-Manuel Miranda negative thinking stressful elections overcoming adversity criticism the business of motivational speaker Hamilton communication defensiveness Noah Racey's Pulse beauty friendships parenting motivational speaker on communication best bed for bad back motivational speakers truth in politics acting positive perspective Dr. Phil motivational speaker success understanding personality types Politifact raising happy children customer service reframing gratitude brain chemistry goal achievement self confidence flying eyebrows good night's sleep success motivational speaker election 2016 motivational speaker on customer service healthcare communication model mattress recommendation raving fans compassion finding humor stress management funny motivational speaker Linda Larsen actors self talk change lying in politics appreciation contempt how to get what you want expectations dental practice strategies how to deal with negative people what you name the thing motivational speaker Linda Larsen vision boards cheerleading changing habits power of a smile encouragement Tim Richardson difficult people joy chronic back pain sleep bucket list speak up Kay Frances depression customer service secrets personal responsibility Shakespeare, thank-you notes personal growth unhappy employees handling fear learning successful dental practices conflict management attitude tension motivation airline pilots customer service training divorce statistics achieving success trust in relationships facebook activity magic act cell phone addiction iPhone4S positive attitude personal achievement Conrad Hall complainers high self-esteem Hillary Clinton American Idol funny motivational speakers funny video listening mans search for meaning marriage Dr. Brene Brown, The Wholehearted Parenting Manifesto building character mental illness remodel stress latex mattress review truth dr. john gottman marshmallow test zig ziglar Lenscrafters aging panic attacks gift ideas nonverbal communication changing behaviors relationship building gender communication time management proactive people feeling good dental practice goal setting Viktor Frankl difficult patients building rapport bottom line improvement stonewalling multi-tasking Delta Kelly Swanson happiness Broadway happiness at work coping with anxiety public speaking horror stories how to happy confidence anxiety personal development patient service losing weight whiners passion Asolo State Theater speaking nightmares motivational speaker Brad Montgomery how to become a motivational speaker southern accent Changing perspectives fact checking political anxiety funny motivational speaker linda larsen shakespeare liking clinical depression attitudes getting to yes costumes achievements laughter selling happiness self-image communication skills controlling your emotional state bad drivers how to have high self-esteem effective communication Gary Marachek