I was wearing my motivational speaker hat, getting ready to speak to a group of teachers. And while I was doing that - I was musing to myself. You know, making one of those nonverbal sounds as I looked at the table the hotel audio/visual guy had brought me. I was thinking, "that's just about the perfect size for my props."
It was then that the A/V man said to me, with zero friendliness, "What's the problem?"
My first thought was, "Huh? Problem? I don't have a problem. Why is he so cranky?"
Moral of the story. Do not ASSUME that there is a problem. And even if there IS a problem, don't use those words. Instead why not say, "Is there anything I can help with?"
Ahhhhh. Much better.
From your motivational speaker, Linda Larsen, with no problems to speak of...
About the Author
Linda Larsen, CSP, CPAE is a Hall of Fame Speaker, professional actress, best-selling author and serious lover of doggies. Linda speaks at conferences and meetings around the world, helping people bring the very best version of themselves to life every day! To talk to Linda about how she can contribute to the success of your next event, call 941-927-4700. Or go to Book Linda Now!